Despite the entire premise of The Suite Life of Zack & Cody, working at a hotel is more than just running in lobbies, hosting seances in haunted rooms, and participating in elaborate musical commercials. Just ask these exhausted front desk workers who have seen — and smelled — it all during their time in the hospitality industry. 

From mini fridge fireworks to a maniacal snail, here, 24 hotel staffers describe the worst customers they've ever dealt with.